Support

Instructions for Cancelling Your Bookings

We hope this message finds you well. We understand that circumstances may change, and you may need to cancel your bookings. To initiate the cancellation process, please follow the steps outlined below:

1. Login to Your Dashboard:
- Use the following link to access your dashboard: crm.junglesafariindia.in
- Log in using your registered phone number.

2. Navigate to Bookings:
- After logging in, click on the "Bookings" tab to view your current reservations.

3. Submit Cancellation Request:
- Locate the booking you wish to cancel and click on the "Action" button.
- Select the option to submit a cancellation request.

4. Approval Process:
- Once you've submitted the cancellation request, our team will review and approve it.
- After approval, you will receive a notification.

5. Final Confirmation and Refund:
- Log in to your dashboard again and navigate to the "Bookings" section.
- Approve the cancellation to complete the process.
- Your refund will be processed accordingly.

6. Check Refund Status:
- Monitor the status of your refund by checking your dashboard.

Please note that the refund process may take 7 to 15 working days, and we appreciate your patience during this period. If you encounter any issues or have questions, feel free to reach out to our customer support team at cancellation@junglesafariindia.in .

🙏 Thank you for choosing our services, and we hope to assist you in the future.